Neliswa Mabaso

Business & Systems Analyst

Western Cape, South Africa

English (Fluent) isiZulu (Native)

Who I Am

I am a Junior Business and Systems Analyst currently working at the Western Cape Government - Department of Economic Development and Tourism. I hold a Bachelor of Computer and Information Sciences in Application Development from IIE's Varsity College.

My passion lies in understanding business challenges and translating them into effective system solutions. I thrive in environments where I can bridge the gap between technical teams and business stakeholders, ensuring that technology truly serves organizational needs.

Current Role

System Graduate Intern

Western Cape Government - DEDAT

September 2024 - Present

Working on the G4J Project Proposal & Reporting System, I gather requirements, conduct UAT testing, develop Power BI dashboards, and provide system administration support. I collaborate with cross-functional teams including IT, business users, and external stakeholders to deliver system enhancements that improve efficiency and decision-making.

Education

2021-2024

Bachelor of Computer and Information Sciences

Application Development

IIE's Varsity College 66.3% Aggregate
2020-2021

Higher Certificate in Information Technology

Support Services

IIE's Varsity College 58% Aggregate
2019

National Senior Certificate

Grade 12

Mandeni Academy

Interests & Values

Technology Business Systems Process Optimisation Analysis Web Development Data Analytics Problem Solving Inclusive Team Collaboration

Technical Skills Comprehensive toolkit for business and systems analysis

Business & Systems Analysis

Requirements Gathering
Process Mapping (Visio)
UAT Testing
Stakeholder Engagement
System Documentation

Data & Reporting

Power BI
DAX
Excel
Data Cleaning
SQL (Basic)

Systems & Development

HTML/CSS
JavaScript
SharePoint
.NET Support
Android Studio

References What my managers say

Neliswa has demonstrated exceptional capability in gathering requirements and translating them into functional system solutions for the G4J Project System. Her attention to detail in UAT testing and ability to coordinate with developers has been invaluable to our team.

Sharon Daniels-Robertson

Office Manager, Office of the HOD

Western Cape Government - DEDAT

Sharon.DanielsRobertson@westerncape.gov.za

Neliswa's Power BI dashboards have transformed how we track and report on projects. She consistently delivers accurate, insightful reports that help management make informed decisions. Her collaborative approach and technical competence make her a strong asset.

Daiyaan Halim-Hennings

Director

Western Cape Government - DEDAT

Daiyaan.Halim@westerncape.gov.za